This situation is the worst thing that has ever happened to me. But the people at Nissan have made this process easier for me.

Friendly and helpful. John and Will were great to deal with and the reason we came back to buy the car.

The moment we walked into the dealership, we were greeted with a relaxed and friendly smile and handshake from Francisco. We were listened to and test drove the car we wanted within 10 minutes. The car we chose was the 2026 Nissan Sentra for the advertised lease special. It drives very smooth, has fantastic acceleration, and is roomy inside with loads of special features. The built in driving safety made us feel extra protected. The white color car was not part of the advertisement special, but the manager Adam went above and beyond to work with the numbers, and made it work for our budget. I traded in my 2010 Mercedes C300 and they were more than fair with that as well. The financing was super quick, straightforward thorough and easy. In all it was one of the BEST EXPERIENCES I have ever had at a car dealership. At no time did I ever feel pressured to purchase anything. It was truly like doing business with a trusted friend. Thank you again Francisco for the big red bow.. so thoughtful and appreciated :) I highly recommend not only the Nissan vehicles, but this true gem of a dealership.HUGE THANK YOU to Francisco and Adam.. you guys are awesome :) 10/10 Stars

We recently purchased a 2026 Nissan Murano SL from First Nissan of Simi Valley. The process was absolutely amazing! From the moment we stepped into the dealership we noticed a completely different vibe. Most car dealerships try to pressure you and want to talk about financing as soon as you walk through their doors. They immediately "swoop you up" and feel like a bunch of sharks in a feeding frenzy. However, at First Nissan the salesmen and managers were refreshingly calm, very patient, and extremely helpful without ANY pressure whatsoever. If you want to feel like friends and family are helping you along your car buying experience, then you definitely should come to this dealership. They work as a team and feel like a family with a warm smile extending a helping hand. The managers, Will and Adam, were so friendly and kind. Isaiah helped us with some test drives and was really happy to lend a hand. Our salesman, Francisco, answered all of our questions and encouraged us every step of the way. He understood that we wanted to take our time in making the best decision, without any pressure. We came back several times to ask questions and to test drive a couple of different cars that we were trying to decide between. Each time we were greeted with a smile and an eagerness to make sure that we were happy. I would 100% recommend this dealership and any of the staff members who work here. We absolutely couldn't be happier! Thank you to the family at First Nissan from the bottom of our hearts!!

Very good service

The service team made my visit seamless, everyone from Eddy to Jordan were extremely helpful and resourceful.

I write positive review

I came in for service at 1st Nissan of Simi Valley with my Nissan Titan XD, and Eddy Hernandez was easy to work with. He took the time to explain what was needed and made sure I understood everything along the way. I appreciated how attentive the team was and the care they gave my truck. Overall, the experience left me feeling confident about the work being done. The Titan XD required major service and the technicians did the repair timely and properly. Pricing was fair with no upcharging. Truck now runs like new. Appreciated receiving truck back without grease or dirt marks on steering wheel, interior, or on floor mats. Recommend 1st Nissan of Simi Valley.

Great Service

Excellent Customer Service, with knowledgeable automotive reccomendation support,

Great Service

I stopped by for a service appointment for which a thorough evaluation of my service history was conducted prior to determining what they recommended. I decided to test drive a new Rogue and eventually chose to lease the Rogue and sell my car to the dealership. John in sales and Will in finance did a great job in understanding my needs and working out a solution for me. I am pleased with the experience and recommend going to First Nissan if you need a car or truck.

Tyler and Adam took care of us like family. Im very happy and confertable with my new 2026 Rogue. This is our family 4th nissan in the last two and half years. Other family members will be visiting you in the near future. Thank you to all the team at first Nissan

We initially stopped by to look at Honda vehicles, but after meeting Francisco, Adam, Isaiah, and Will at Nissan, our experience completely changed. The four of them were incredibly knowledgeable, professional, and helpful throughout the entire process. They truly went above and beyond to work with my budget and help me find the right car without ever making me feel pressured. They took the time to answer all of my questions, explained everything clearly, and made the entire process easy and smooth from start to finish. Their customer service, patience, and teamwork really stood out and made this one of the best car-buying experiences we’ve had. I sincerely appreciate all of their help and would highly recommend working with them.

I would definitely recommend 1st Nissan of Simi Valley. I have a Nissan Kicks and came in our first service since we bought the car. Jose Reyes was very thorough and explained everything that was going to be done as part of the service. The Nissan service staff took care of my vehicle and was professional. Overall, I left feeling confident that my car was in good hands, and I appreciate how Mr. Reyes took time to explain things and made recommendations for what service would be due and when those future services would need to be completed.

Professional, courteous staff! Always gets the job done - no mater my issues. Have been a customer for 10 years and will be for life!

I loved the level of concern of the result of the adjustments made

The service personal are very professonal, kind, helpful, workk was done in time .

Always great service at First Nissan.

Bringing my car for service to this place just make thigs so much easier and you make sure the service gets done right