Mr Eddy has been my service advisor from another Nissan location and I am so glad to see him at Nissan Simi Valley. He always has a smile and welcoming demeanor. He is very patient in explaining the work needed for my car. When he is busy, Jordan the service manager, steps in and gets the work order started and always check how the previous work was and if everything is well. Visiting at this location is great- even the service shuttle driver, Rudy is so nice and fun to talk to during pickup and drop off rides.

From start to finish between sales (Adam & Branston were awesome) and financing - it was quick and easy and they made it fun. We appreciated their straightforward style!

Professional, courteous staff!

This was the best experience we have ever had with a car dealership! Way above and beyond from our first call to Branston then further help from Eric, to finishing up the financial paperwork with Paul! They took us from a broke down vehicle and no hope, to putting us into a brand new beautiful vehicle in very little time! We seemed a hopeless case with very poor credit and no money down and they made it work. THIS is the standard which EVERY car dealership should operate. Thank you to the whole team at First Nissan of Simi Valley!

Friendly, honest personable and knowledgeable we were in and out within a couple hours, not like the horrible stories you hear about car dealerships. Thank you

Friendly, knowledgable staff who made us feel welcomed and well take care of!

First Nissan’’s service was professional, prompt, and service details were clearly communicated.

First class service

I rarely post any reviews about dealerships because most of my experiences haven't been great. Dealing with First Nissan of Simi Valley has been exceptional. Just ask for Adam P. ....honest, sincere, kind, and non-pressuring sales associate. And very patient....VERY! Great service and competitive pricing.

I’ve been getting Nissan’s there for about 13 years always a pleasure working with first Nissan. And I always get into a new car.

Awesome service department!

Everyone here is super nice and helpful! Our experience was great! They made sure we got a good deal on the car we wanted. We were happy with our purchase. Would definitely recommend.

We literally bought another Nissan because of the excellent service team, led by Raphael. We always get fantastic service

(second review - turns out you're only allowed one entry per company, but can add to the original) Now at a year since our 2024 Rogue lease last year - Jordan managed our service impeccably - his communication skills are great, and what can be an uncomfortable and difficult experience, was just the opposite. And my car was ready exactly when promised while I waited in the very comfortable customer lounge. At a "wait for it" appointment with a work day ahead, that was very important. Jordan is a real asset for First Nissan. Went to say hi to Bob, but we missed each other. Hi Bob! (first review, a year ago) I highly recommend First NissanPedro, Hamid, Bob and Paul in Finance – all were fantastic, and provided us all of the information, and good-humored, warm, down-to-earth reassurance that my wife and I needed during a search to find the right car at the right price, with a number of specific needs in play. We couldn't be happier with the sales & finance departments of First Nissan, and look forward to working with the service department.

Always take great care of me and my ride.

Excellent

Received excellent service again. My adviser Jose Reyes is very knowledgeable and professional. Thank you!

The service advisor was pleasant and the service was done quickly and with no issues. Fred was amazing and Genesis did a great job.

The service department not only got my car serviced quickly but also made sure my car exited very clean. They are always friendly when I get my car serviced!

I have always had a positive experience at 1st Nissan. They have treated me with kindness, respect, and always gone above and beyond.