mrodela2002
12/8/2011 2:16:35 PM
Overall Score: 4.8
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Joe, Joon and Kim
My Review of First Nissan:
As most people know going to buy or even just shop around for a car can be a real pain because dealing with a car salesman have a bad reputation. It's as if they can smell you coming and like sharks they swarm around you which causes pressure and stress. My husband recently had an accident and our car was totaled, that was stressful enough but now we had the unpleasant task of having to TRY to find a car that we could afford without feeling pressured from the "Salesman". When we arrived at the dealership we sat in the car for a few moments to discuss our strategy and were planning on playing "good cop, bad cop". As soon as we got out of the car we were greeted by a gentleman named Joe, already he had a very pleasant demeanor. He was patient as we explained what we were looking for and didn't pressure us AT ALL! We explained we were strapped financially and he never tried to push us into a car we couldn't afford. He made sure he didn't tell us that if he couldn't give us an answer to our question he would find out and not tell us something just to make it sound better. He made us feel as though we were doing business with a friend who truly cared about our situation and was trying to do everything he could to meet our needs. I really hope you can realize and appreciate the type of employee you have. If all of your customers are treated the way we were you will not just be selling cars but you will be building relationships which is very important if you want repeat customers or referrala. We will definitley be referring our friends and family, not just to your dealership but to Joe specifically. Thank you so much for making a bad situation into a very pleasant one. Thank you also to Joon for his help in this matter, he too was very pleasant and friendly. I believe having good employees says alot about the manager and you deserve a lot of credit Kim for making sure you have people who care enough to listen and help instead of just trying to sell cars and make a buck. Thank you just doesn't seem to be enough to say but since there are no other words, THANK YOU VERY MUCH!!!!! - Martha Valencia
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crawdd
2/27/2012 11:54:20 PM
Overall Score: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kim Ewing, Matthew Zaragoza, John Jack
My Review of First Nissan:
1st Nissan has the most amazing staff. Kim, Matthew and John were the nicest, friendliest guys ever. They were so helpful and supportive while trying to find a great car for me. They went above and beyond to make sure I left very happy with my new car. Everyone should give them a try!
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kstricker
2/18/2012 7:35:11 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Kim Ewing
My Review of First Nissan:
I can honestly say, I had the best experience with leasing my new Nissan Altima working with Kim Ewing and his staff. Everyone was so nice and welcoming and I appreciated the whole experience very much. I have never received, from a car dealership, such exceptional treatment. I was shown around and introduced to those I will be communicating with whenever needed (questions, oil changes, etc). I was shown everything about my new car to every detail and I have to say I LOVE THIS CAR!! I highly recommend this dealership and will be back when I'm ready for a new one!
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Juliet S.
Simi Valley, CA
7/7/2011
I had a good experience with First Nissan. I am not sure what the people are talking about who had a bad experience.. I think when going into a car deal you A) cant trust anyone and B) go in with the cards dealt in your favor to begin with and know what you want. So I went in with my own financing and was offered and given better financing (2.9%) than what I had. The only reason I didnt give 5 stars is because I had told them up front what I wanted and we wound up paying payments (38) more than what I had hoped but mostly that was due to our crappy trade in.
Our sales person Matt was great! Totally nice. I had no problems with anyone there! So far, favorite dealership ever. We walked away with a brand new 2011 Nissan Versa at a reasonable price with extras AND the dealer threw in free window tinting because we mentioned that it would be nice for our daughter. So Thank you thank you thank you!
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A Google User reviewed First Nissan March 2012 Overall 3 / 3
I can honestly say, I had the best experience with leasing my new Nissan Altima working with Kim Ewing and his staff. Everyone was so nice and welcoming and I appreciated the whole experience very much. I have never received, from a car dealership, such exceptional treatment. I was shown around and introduced to those I will be communicating with whenever needed (questions, oil changes, etc). I was shown everything about my new car to every detail and I have to say I LOVE THIS CAR!! I highly recommend this dealership and will be back when I'm ready for a new one!
Date: Sat, 18 May 2013 03:55:47 GMT
Comments: Very friendly service gave me a good deal and good negotiator very kind person. Always asked if we needed water ron worked with us till the last minute and kept the dealer open for us even after buisness hours a did not make me leave without purchasing a car i suggest ron to anyone who enters first Nissan i had great experience!!! Ron your hooked me up your awsome
Date: Fri, 17 May 2013 16:19:44 GMT
Comments: I purchased my 2013 Altima in Sept 2012 and the experience was the best I've ever had when buying a new car. My salesman, Doug Scimeca, was so very helpful with all of his knowledge regarding the car. He not only gave all the information for my new car but he actually showed me how to set up my preferences with the radio and my cell phone and personally showed me how to lower the seats givin... more
Date: Thu, 16 May 2013 23:39:33 GMT
Comments: This is now our third car we have bought with Ron Giannoni being our salesman....He has been very patient, kind and helpful with the selections of our vehicals.....His patients with people is remarkable...he gives you his full attention throughout the whole transaction...We have come back many times asking questions about our cars and he is always willing to answer them for us.....Would we buy ano... more
Date: Sun, 28 Apr 2013 17:24:12 GMT
Comments: John Jack was a pleasure to deal with, Not your ordinary sales type guy, he was honest and walked the talk from start to finish. I would buy a car from this guy any time, and so should you. Benji Hall
Date: Thu, 21 Mar 2013 20:39:43 GMT
Comments: My husband and I, would like to thank Albert Rodriguez (sales) and First Nissan for our 2013 Nissan Pathfinder. Eight months ago Albert Rodriguez helped us with the purchase of our Nissan Frontier. We were so happy with the purchase and the customer service, we were delighted to return back to Albert Rodriguez for our Pathfinder. Thank you!